Privacy policy.

Lamaq Agency is a small web design, social media and hosting business based in Salt River, Cape Town, South Africa. This policy explains, in plain language, what information we collect through this website and what happens to it.

What we collect

This website does not have a contact form. When you get in touch, you choose how: by booking a call through Calendly or by email. We keep the details you give us there, such as your name, email address, phone number and what you tell us about your project.

If you book a call, Calendly collects your name, email address and any answers you give on its booking form, and handles them under its own privacy policy.

How we use it

Your details are used to reply to your enquiry and to deliver the work you ask for: quoting, building, hosting and maintaining your website, managing your social media or SEO, and keeping in touch about it.

We do not sell or rent your personal information, and we do not add you to marketing lists. We only contact you about your own project.

Analytics and measurement

This site uses Google Analytics and Cloudflare Web Analytics to measure visits. They collect page views, clicks and general device and browser information. They do not receive the contents of your messages or bookings.

We may also use Tawk.to to monitor website visits and send visitor alerts to the Lamaq team. Tawk.to may process your IP address, approximate location, device and browser information, pages visited and visit times, and use cookies or similar storage to recognise visits. You can read its privacy policy.

Where your information lives

Enquiries reach us through our email inbox and Calendly. Websites we build and host sit on managed hosting infrastructure, and access is limited to Lamaq Agency. We keep information only as long as it is useful: for your project, for as long as we host or maintain your site, and for whatever period we need for our own records.

Your rights

Under South Africa’s Protection of Personal Information Act (POPIA), you can ask us at any time to confirm what personal information we hold about you, to correct it, or to delete it. To make a request, email info@lamaq.co.za.

Security

We take reasonable technical and organisational steps to protect your information, including encrypted connections to this site and access controls on our email and hosting accounts.

Changes to this policy

If this policy changes, the updated version will be published on this page.